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Privacy Policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can access, change, remove or limit the use of your personal information.

Introduction

We are committed to protecting the data collected pertaining to our users. This policy details the collection, use, and protection of all personal information we receive from site visitors.

 

​By entering our website you consent to our use of cookies as pertaining to the terms of this policy. We reserve the right to modify this Privacy Policy any time, and will post revisions on this site.

Data Collection

We collect the minimum amount of personally identifiable information necessary to improve our site and provide our services to you. Information we collect includes any or all of the information you provide while using our website and/or services. When you request a quote, we will ask you for your full name, postal address, billing address, payment details, a contact number and email address, and where relevant your business registration number.

You may exchange files with other users or upload files, including images, videos or any other forms of information and messages. Those files will be stored to enable us to provide our services as well as facilitating exchange of designs with others.

 

We may track traffic to our website and general user behaviour which does not link to individual customers. We use such information to help us improve our customer service.

Use of Information

We use your information in general, for the purpose of providing service to you and facilitating any communication between you and other users of our website.

We may send you promotional materials and information which you can choose not to receive at any time.

 

We may process your persona information to resolve disputes, analyse customer behaviour in order to improve our service to you.

 

We may disclose your information when required by law, regulation, court order or any other government authority.

 

Personal information that we process for any reasons will not be kept longer than is necessary for the purposes mentioned above or required by authorities. We deal with your information on the basis of your consent, which you can revoke at any time. We will not store your personal information after you revoke your consent.

 

We will take reasonable measures to prevent the loss or misuse of your personal information. In the event of data loss beyond our control, we will endeavour to reduce as much damage as possible and inform you at an earliest opportunity.

 

Your rights

You have the right to request access, change, remove or limit the use of your personal information. This is free of charge and you can do so by sending a written request to info@3della.com.au.  However, we reserve the right to charge reasonable fees should your request be excessive.

 

Note that we may decline your request if we have reasonable grounds or are compelled by law or authorities to override your interests.

 

We reserve the right to take reasonable steps in authenticating your identity before we process your request as part of protecting the personal information of our users.